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Whether you need guidance on choosing the right smith machine, treadmill, or basketball hoop system, our team is ready to help.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your home gym or sports setup, please review our Return Policy page for detailed instructions on how to start a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. If you want to swap a treadmill model or upgrade your smith machine, contact our team and we will walk you through the process.
How do I choose the right smith machine or treadmill for my space?
Each product listing includes detailed dimensions and weight capacity specs. If you are unsure about ceiling height for a smith machine or floor space for a treadmill, send us your room measurements and we will help you find the best match.
Do your basketball hoop systems require professional installation?
Most of our basketball hoop systems are designed for at-home assembly with included hardware and step-by-step instructions. For larger in-ground systems, we recommend having a second person available to assist with setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response Times
Our support team aims to answer every inquiry within 24 hours on business days.
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Free Continental Shipping
Owned and operated by TribeVerve, we ship most orders free within the Continental U.S. (excludes AK/HI).
30-Day Returns
Not the right fit for your space? Our 30-Day Returns window gives you time to decide, backed by our return policy.
